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Frequently Asked Questions

1.Who we are?

Zhangzhou Can Food Co., focus on the quality of canned food products more than 15 years.Our facility adheres to strict hygiene and sanitation protocols, and we conduct regular quality control checks to ensure that our products meet or exceed international food safety standards.

2.Your company is manufacturer or trading company?

We are canned food factory, which produce canned fish,canned vegetable and canned fruit. We assure you that we only provide our customers with the best product, quick response, and the most competitive prices.

3.Can I visit your factory ?

We warmly welcome customers to visit us. Before you come here, please advise your schedule, we can arrange attentive service for you. When you arrive in Xiamen, please tell us your exact location, we will go there and pick you up. 

4.What's the MOQ for your products?

1×20'FCL, and it's acceptable to mix 2-3 different products for trail order.

 5.What’s your delivery time?

The delivery time is based on your quantity and your requirements. Generally, the delivery date is 15-25 working days after receiving your deposit.

6.Can I have some sample of canned food to check the quality? Is it free?

Yes, free samples are available, could be sent by DHL, the express cost on your cost first, after order, we will return you the cost.

7.Can you provide OEM &ODM service?

Sure. We can help you print or emboss your logo. We have been in this line of business for a considerable amount of time and we have provided this service for home and abroad companies.

8.Can you provide me your catalogue?

Sure,Pls kindly send your request to us via whatsapp or email. We specialized in producing and developing different kinds of canned food.As a reliable foodstuffs manufacturer and exporter in China. Please kindly advise us which kind of the item you prefer to and provide more detail information. That’s great help us to meet your requirements.

9.What shipping documents you could supply?

Commercial Invoice, Packing list, Bill of lading, Certificate of Origin, Health Certificate, Quality Certificate, Weight Certificate.

10. What is your payment term?

1). 30% T/T deposit in advance,70% balance before shipment
2). 30% T/T deposit in advance,70% balance against B/L copy
3). L/C at sight.

11. How can i get the after-service?

We never guarantee the things we cannot do. Never cheat any customers. All quality problem we will pay 100% responsibility as long as it's within the shelf life. We are the most reliable supplier.

12. What about your certificates?

Our partner canneries own certificates of HACCP, BRC, IFS, KOSHER & HILAL to assure the edible safety and high quality of the canned foods we produce.

13.What are the benefits of canning food?

Canning food provides a longer shelf life, making it possible for the food to be preserved and stored for long periods of time. Canned food also helps to ensure food safety by preventing the growth of bacteria and other harmful microorganisms.

14. How are foods canned in a canned food factory?

Foods are canned by first cleaning and preparing the raw materials. They are then cooked or blanched, and placed into sterilized cans. The cans are sealed and then heated to high temperatures, which kills any bacteria or microorganisms present and ensures that the food remains fresh for a long period of time.

15. What are the challenges associated with producing canned food?

One of the biggest challenges is ensuring that the canning process is done properly to prevent contamination or spoilage. It is also important to ensure that the quality of the raw materials used meets certain standards to ensure the final product is safe and of high quality. Additionally, canned food manufacturers must comply with regulatory requirements and safety standards set by various government agencies.

16.What safety protocols are in place in a canned food factory to prevent contamination?

Canned food factories are subject to strict safety regulations to prevent contamination. Workers must follow strict hygiene protocols, and all equipment and surfaces must be regularly cleaned and sanitized. The canning process also involves sterilizing the food at high temperatures to destroy any microorganisms that may cause spoilag

17.How are cans and tins produced for canned food?

Cans and tins for canned food are usually made from metal such as aluminum or steel. The metal sheets are shaped into cans using a machine, and then the can is cleaned, coated with a protective layer, and filled with the food. The can is then sealed and processed.

18.Can canned food be recycled?

Cans and tins used for canned food can be recycled. However, it is important to check with your local recycling program to see if they accept them. It is also important to ensure that the can is clean and free of food residue before recycling.

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